FAQ -

We know there are a lot of questions when it comes to life in our retirement village. That’s why we’ve put together this helpful PDF document which should answer most of your questions about retirement apartments at St Luke’s Green. You can also scroll down to view the most common questions that we get asked.

Of course, it’s always easier to chat in person, so if you have any further questions about St Luke’s Green, please don’t hesitate to call us 07 3129 9075 or email us at stlukesgreen@greengate.com.au – we’re always happy to help.

Faqs

Here are some of the most frequently asked questions which we receive from our potential retirement living residents.

Independent Living is where you live independently in one of our Retirement Apartments. We have a 61 modern apartments at St Luke’s Green, all with their own kitchen, balcony, bathroom, and bedrooms – everything you need in an apartment! Think of independent living like living in any other apartment complex, but with all of the benefits that come with living in a supportive community of like-minded seniors, and with a range of community facilities and support options on offer.

Aged Care is for those who require 24-hour nursing care and assistance – in the past it was referred to as a nursing home. St Luke’s Green is also home to a boutique aged care home with 60 beds. Most residents have their own private suite with private ensuite, and there are shared community areas such as a dining room, tv lounge, balcony, and sun room on each floor of the aged care home. We have a Registered Nurse on-site 24-hours a day and take great pride in providing heartfelt care that is personalised for each individual resident.

St Luke’s Green is an integrated community, and our community areas such as Village Green, library, and hairdressing salon as there for every resident of both our retirement apartments and aged care home to enjoy. Here, we provide the full continuum of care as your needs change. For those who are somewhere between independent living and aged care, we are able to provide a serviced apartment package into the retirement apartments to help you remain independent for as long as possible.

When you are living at St Luke’s Green there are ongoing costs known as “Monthly Recurrent Charges” that are payable. These are not comparable with strata levies, and Greengate does not make any profit from them. The Monthly Recurrent Charges cover all costs of the operation and management of the retirement village, as well as expenses that apply to your apartment, such as:

  • Village maintenance and repairs
  • Management and administration costs associated with providing you with services
  • Community area utility costs, cleaning and gardening
  • Building insurance and maintenance
  • Council rates and taxes, and water charges
  • Your hot and cold water
  • The maintenance of your air conditioner
  • 24-hour emergency call button support 
  • Morning tea daily, tea/coffee in coffee shop

The recurrent changes vary depending on the style of your apartment. It is important that you understand the calculation of any recurrent charges applicable to your purchase at St Luke’s Green prior to moving into the Village. There are a number of methods that are applicable to the calculation of these fees from year to year. At St Luke’s Green, the recurrent charges are based on a fixed formula method of calculation. Contact us for more information on the calculation and charging of Recurrent Charges.

The departure fee or exit fee is often referred to as a Deferred Management Fee (DMF). These fees are common in Retirement Village living and are the deferral of some capital costs to the end of your occupation. You will only pay the Deferred Management Fee once you have sold your apartment. At St Luke’s Green we have two exit fee structures you can choose from:

Standard: 5% of the Ingoing Contribution (entry payment) per year of residence, up to a maximum of 7 years (capped at 35%). The minimum exit fee is 5% of the ingoing contribution.

Alternate: 7% of the Original Standard Ingoing Contribution (entry payment) per year of residence, up to a maximum of 5 years (capped at 35%). The minimum exit fee is 7% of the Original Standard Ingoing Contribution.

Greengate utilises the exit fees, along with any share of capital gains, for a range of things such as reinvesting in the village property for the long-term, replace any capital items required, and to upgrade the Village and maintain the high standard in the market place.

Residents who sign a ‘Standard Contract’ obtain a 50% share of any capital gains when they sell their property.

Residents who sign an ‘Alternate Contract’ do not receive a share of any capital gains.

St Luke’s Green is designed, developed and operated by Greengate. Greengate is an independent company on a mission to enrich the lives of each of their residents. A village manager and the on-site team are based at St Luke’s Green to ensure that the property and its facilities are kept to a high standard, and that there’s always a friendly face around for if you need a hand with something. The team is available during office hours, seven days a week, and for after-hours emergencies.

Yes! We love furry friends here at St Luke’s Green and recognise how important they are in your life. We welcome small, well-trained pets in the village, but as you will appreciate, this must be balanced with the practicalities of apartment living and the comfort of all our residents. The guidelines for keeping pets are detailed in the Village Rules.

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Retirement and Aged Care

at St Luke's Green

St Luke’s Green won the prestigious nettletontribe Award for Design Excellence at the 2017 Property Council of Australia’s National Retirement Living Awards, in recognition of its incorporation of innovation around a historic church.
If you’d like to learn more about living in our little village in a big city, call us today for a chat.

Visit us at St Luke’s Green:
43-46 Taylor Street, Woolloongabba